• SwapSitters never sells, rents, or shares your personal information for marketing or advertising purposes.
• We collect information only to support safety, verification, compatibility matching, and platform functionality.
• We collect the minimum information necessary to operate the platform responsibly.

We may collect the following types of information:

• Name, email address, phone number
• Household and family information relevant to care exchanges
• Child-related information (first name, age range, care needs)
• Availability, preferences, and compatibility details
• Messages and communications within the platform

• Background check information (processed by third-party providers)
• Driver’s license status and Motor Vehicle Record (for transportation services)
• Personal references

• Subscription status and payment confirmation (processed by third-party payment providers; SwapSitters does not store full payment details)

• Device and browser information

SwapSitters may collect limited information about children only with parental consent and only for the purposes of safety, verification, and care compatibility. We do not collect unnecessary personal details about children, and we do not use children’s information for marketing or advertising.

Parents or legal guardians may request access to, correction of, or deletion of their child’s information at any time.

We use collected information to:

• Verify member eligibility and support safety standards
• Facilitate compatibility matching between families
• Enable communication and care coordination
• Maintain care-credit tracking
• Support customer service and platform operations
• Enforce our Terms of Use and community policies
• Comply with legal obligations

We do not use your information for targeted advertising or sell personal data.

We share information only in the following limited circumstances:

• With other approved SwapSitters members solely for the purpose of making introductions between compatible families. These introductions are limited to exchanging first and last names and enabling connection through private Facebook messaging. SwapSitters does not coordinate schedules, locations, or care details; all care exchanges are independently arranged by families.
• With trusted third-party service providers (such as background check or payment processors) strictly to perform their services
• When required by law, court order, or legal process
• To protect safety, rights, or property of SwapSitters or community members

We do not allow third parties to use your information for their own marketing purposes.

Background checks and identity verification are conducted by third-party providers. SwapSitters does not control the data practices of these providers and encourages members to review their privacy policies.

Information received from background checks is used solely for account approval and safety decisions.

FCRA Disclosure: SwapSitters is not a “consumer reporting agency” as defined by the Fair Credit Reporting Act (FCRA). We do not provide consumer reports. Any background check information is provided by third-party services, and you agree not to use any information obtained through SwapSitters for purposes of determining eligibility for employment, housing, credit, or any other purpose regulated by the FCRA.

SwapSitters may use cookies or similar technologies to:

• Keep you logged in
• Improve site functionality
• Understand how the platform is used
• Analyze site usage and trends

You may adjust your browser settings to limit cookies, though some features may not function properly.

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security of your data.

If you are a Colorado resident, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of the sale of personal data or targeted advertising (note: SwapSitters does not engage in these activities)

Requests may be submitted using the contact information below.

We retain personal information only as long as necessary to operate the platform, comply with legal obligations, resolve disputes, and enforce our agreements.

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. Continued use of SwapSitters after changes means you accept the updated policy.

If you have questions, concerns, or requests related to privacy, please contact us at:
swapsittersco@gmail.com

We collect only what we need to keep families safe and well-matched. We don’t sell your data. We don’t advertise with it. And we respect that your family’s information is personal, private, and deserves care.